Private home - Perfect Stay for visiting Tongariro

Find another property for this price…they need to step up their game. You have to pay extra for sheets/towels. Nuts! Positive: The location was good and check-in was easy. Negative: You have to pay extra for sheets and towels…are they kidding? Also, no coffee maker. They advertise free toiletries but that doesn’t include shampoo. Really? At this price they need to step up their accommodation. I have stayed at numerous properties on booking.com around the world. I have never had to pay extra for sheets/towels.. then find them in a closet AND make my own bed. Ridiculous! All it did was annoy me for my entire stay.

Positive Aspects:The property overall was fine and met basic expectations.Rooms and facilities were generally in order.Areas of Concern:BBQ: The BBQ was not cleaned prior to our arrival. It took significant time to clean, and when we attempted to use it, the 9kg gas bottle was completely empty. We drove to several places to refill it but were unsuccessful, which caused considerable frustration and delays.Kitchen & Utensils: Cooking utensils were left dirty, and there was no scrub provided to clean pots properly. It appeared that previous guests had not cleaned up, and this was not addressed before our stay.Temperature: The upstairs rooms became very hot during the day, making them uncomfortable.Location: The property is located a significant distance from Taupo Centre. Most activities we planned were in Taupo or Rotorua, and even basic shopping required a 15–20 minute drive.Overall Impression: While the property itself was acceptable, the lack of cleanliness, empty gas bottle, and distance from amenities made the experience less enjoyable and more time-consuming than expected.

Easy self check in. Kitchen is extremely well equipped for cooking and baking plus air fryer and slow cooker and rice cooker. Great communal areas including outdoor areas which were usable in the bright winter days we were blessed with. Good showers one upstairs bathroom and one downstairs bathroom. Bunk room is downstairs and rest of the bedrooms are upstairs. Light and Bright decor. Great comfy pillows. Many gorgeous wool blankets. We didn’t end up using the wood burner but there was plenty of wood. The house stayed very cosy with just the heat pump run in the morning and later evening. The house is a sun trap in the day.

We had a great time at this property! Beautiful place, sparkling clean. Also, the hosts were super helpful and friendly.

Our party of 12 had a great stay at Tessa property. Location was perfect for what we wanted (kids had a ball riding their bikes around the nice quite cul-de-sac, river/local cafe/playground within nice walking distance). House was well stocked w everything we needed & had plenty of room for everyone (kids loved all staying together in the big bunk room). Brazier was a nice touch for some mid-winter cheer. Tessa was a very responsive & accommodating host.